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( posted on Sep 5, 2019 )

Ear irrigation service no longer provided


Ear irrigation is not an NHS service and as such we will no longer be able to provide this service.


In most cases, conservative management of wax is possible by following the guidance below. If this is unsuccessful then there are a number of private ear irrigation and microscution services; including specsavers and private GP Surgeries. 


Self-Care Management of Impacted Ear Wax

Ear wax is normal and is produced to form a protective coating over the skin in the ear canal.  Ears are normally self-cleaning – the movement of your jaw whilst eating and talking helps to move the wax along the canal where it will usually fall out naturally without you noticing. 




Why is my ear blocked with wax?

The amount of ear wax produced varies from person to person; some people produce excessive amounts which can lead to a blockage in the ear canal.


You are more likely to develop a blockage of wax in the ear canal if you:

  • use cotton ear buds to clean the ear- wax is pushed deeper into the canal
  • wear a hearing aid, ear plugs or use in-ear speakers- these can all interfere with the natural process of wax expulsion
  • are elderly – because the ear wax you produce is drier and harder
  • have a dry skin problem such as eczema or psoriasis

 Ear wax only becomes a problem if it causes deafness, discomfort or if your Health professional requires a clear view or your ear drum.


Please seek advice from your nurse, and do not attempt to self–treat if any of the following apply to you:

  • Pain, sudden deafness or buzzing in the ear
  • A history of ear drum perforation or previous surgery in the affected ear
  • Symptoms of infection in the ear – usually pain or a smelly discharge
  • Foreign body in the ear

We recommend the following ear drop regime, and if you remain symptomatic you may also wish to consider using an ear bulb syringe which can be bought at a pharmacy.



1st Line- Sodium Bicarbonate- 3-5 days

Available from the pharmacy. Follow instructions on the box.



2nd LineOlive Oil Drops – The following needs to be done 2-3 times daily for 14 days.

  1. Lie on your side with the affected ear uppermost
  2. Pull the outer ear gently backwards and upwards to straighten the ear canal
  3. Put 2-3 drops of olive oil into the affected ear and gently massage just in front of the ear. Do not place any cotton wool in the ear.
  4. Stay laying on your side to allow the wax to soak in for around 5 minutes
  5. Afterwards, wipe away any excess oil

Available from pharmacy with convenient dropper.


Your hearing problem may initially worsen after first starting to use the olive oil drops; this is why we advise you to concentrate on treating one ear at a time.



In most cases, after 14 days, the wax will have softened sufficiently to encourage the wax to come out without further intervention.  Ear irrigation (syringing) carries risks and is best avoided.


If your ears are regularly becoming blocked with wax, after clearing the blockage we will usually suggest you use olive oil drops as above around once per week to keep the wax soft and encourage the natural process of wax expulsion.





Essex House Smoking Cessation Service ( posted on Jan 3, 2018 )

Smoking Cessation Service

Essex House is pleased to announce that we now have two trained smoking cessation advisors on staff, Sam and Paul.

Studies show that you're four times more likely to quit with help. Our advisors offer free one-to-one support along with stop smoking medicines, which are available for the cost of a prescription. 

Contact reception for your appointment today!

Cardiopulmonary Resuscitation (CPR) Training Events ( posted on Nov 7, 2017 )

We will be running a series of CPR familiarisation sessions commencing on 30th November 2017 at 12:00 at Essex House Surgery.  Participants will watch a British Heart Foundation (BHF) educational film, and will be given the opportunity to try out CPR skills learned.  We will also be introducing participants to the new community access Automated External Defibrillator (AED), which is designed to be used by anybody, even those unfamiliar with CPR or AEDs.


These sessions are open to all members of the community - you do not need to be a registered patient of Essex House Surgery to attend.  Places are limited, and booking will open on Monday 13th November 2017, so to book a place please speak to our reception team who will be happy to assist you.

Community Automated External Defibrillator (AED) ( posted on Nov 7, 2017 )

Thanks to the sterling efforts of the Barnes Community Association (BCA) and our own practice nurse, Lucy Jensen, the first in what we hope are a series of community access defibrillators has now arrived at Essex House Surgery.  The AED will be mounted to the perimiter wall at the surgery, and we will be running a series of cardiopulmonary resuscitation (CPR) training events here at Essex House to support the British Heart Foundation's "Fight for Every Heartbeat" campaign.


Even if you are unable to attend one of our training sessions, why not visit the BHF website and familiarise yourself with basic CPR techniques?  Their training videos are available at https://www.bhf.org.uk/how-to-save-a-life


Until the wall mounting unit arrive, the AED will be stored at Essex House, and our team are happy to assist until paramedic assistance arrives.


Enormous thanks are owed to the BCA from all of us for ensuring our local community has access to a defibrillator around the clock.

Meningitis ACWY Vaccine ( posted on Jul 31, 2017 )


The Men ACWY vaccine provides important protection, and all teenagers born between September 1 1998 and August 31 1999 are advised to arrange vaccination now.


In addition, anyone born on or after September 1 1996 who missed their routine school vaccination in school years 9 and 10 or the catch-up Men ACWY vaccination can get the vaccine from their GP up to their 25th birthday. 


For more information, please visit the NHS Choices Website

Hepatitis A vaccine national shortage ( posted on Jul 20, 2017 )

There is currently a national shortage of the Hep A Vaccines which is affecting all GP surgeries and travel clinics in the UK.  We may not be able to give you this vaccine in your travel consultation.

Patient Online Services ( posted on Jun 11, 2017 )

Patient Services Online, a new way in which you will be able to book/cancel appointments and order your repeat prescriptions all in one place, has now been introduced.


Please visit www.patient-services.co.uk if you would like to register an account to manage your appointments online.


If you would like to order prescriptions online, Simply bring in a form of photo ID and ask one of our receptionists to print you a pin, this will enable you to access the new online portal at www.patient-services.co.uk.


Please note that you can still contact us by phone or in person to book appointments, or drop prescription requests into the practice, even if you register for the new service.


Help with Prescription Costs ( posted on Sep 16, 2016 )

These are not new to the NHS but not everybody knows about them and could be missing out on this support in paying for prescriptions.


A prescription Prepayment certificate works like a season ticket. If you need more than 12 prescribed medicines each year, you could save money with a 12 month PPC. (You can also buy a 3 month PPC which will save you money if you need more than 3 prescribed medicines in 3 months)


For more information on help with health and prescription costs including PPCs, visit:


www.nhs.uk - Prescriptioncosts


You can view or download an FP95 form to apply for a Prescription Prepayment Certificate here:


PPC - FP95 Form


You can also collect a leaflet and PPC request form from the surgery. Please ask at reception if there are none left in the waiting room.

Sepsis Information for Patients ( posted on Sep 16, 2016 )

Lots of people don't know much about sepsis and what the signs are to look out for so these new posters will help to guide you if you're worried about yourself, or a loved one or child.


Adult Sepsis Leaflet

Child Sepsis Leaflet


Please contact the surgery if you are concerned at all after reading this information.

Care.Data ( posted on Feb 20, 2014 )

Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.


It is important that the NHS can use this information to plan and improve our services for all patients and therefore request that information from all the different places where you receive care (such as your GP, hospitals and community services) to help provide a full picture. This will allow the NHS to to compare the care you have received in one area against another to work out what has worked best.


Information such as your postcode and your NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can be then be used by others, such as researchers and those planning health services, to make sure we provide the best care possible for everyone.


You have a choice! If you are happy for your information to be used in this way you do not have to do anything. If you have any concerns or wish to prevent this from happening, please contact us and we will opt you out from this service (you can do this by calling, emailing or writing to us).  

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